Lake District Intensive Driving.co.uk

GDRP and Frequently Asked Questions

 

What is Lake District Intensive Driving's GDRP Privacy Policy?

Lake District Intensive (LDID) and its associated DVSA Approved Driving Instructors (ADIs) take its obligations concerning data protection seriously.

We do not use technologies such as cookies, and personal data such as IP addresses.

We are providing this notice so you have information about how we collect and process your personal data. 

We ask you to please read this Privacy Notice as it has important information you need to know.

What do LDID and its associated ADIs do?

LDID design and provide intensive driving courses for pupils of varying standards from those beginning to learn to drive through to those who have obtained the full U.K. driving licence. 

In this regard LDID acts as a Pupil/ADI procurement service which brings together pupils requiring intensive driving courses and associated ADIs to provide the professional driving tuition.

What information do we collect and process?

In order for us to provide an intensive driving course and in some cases make a Theory and/or Practical Driving Test appointment with the DVSA for you it is legitimate and necessary to receive from you certain necessary personal information or data. 

“Personal Data” is information about you which allows us to identify you as an individual customer to provide you with our services.

The personal data we hold may include the following:

Your full name and contact information (address, town, postcode, email and phone number)
Your details which appear on your U.K. driving licence (full name, address, date of birth, driving licence number)
Your calls and correspondence with us
Your feedback

Personal data will be collected from you and only used if required to book with the DVSA a Theory Test and/or a Practical Driving Test appointment. 

The personal data from you will only be shared with the ADI allocated to conduct your intensive driving course in order to comply with the ADI’s obligations to the DVSA and tuition car insurers.

Please note that you are under no obligation to provide us with your personal data, but not providing certain data could prevent us from serving you.

Why do we need your personal data?

LDID processes personal data about you for a number of purposes,
including:
To administrate the process of your intensive driving course
To administrate and carry out the allocation of an associated ADI to conduct your intensive driving course
To make contact with you relating to your intensive driving course
To follow up with you shortly after your intensive driving course for your valued feedback
For internal record keeping (to be able to respond to your enquiry and recording of monies paid by you)
To make arrangements with you to meet the ADI allocated to conduct your intensive driving course
To carry out a satisfaction survey directly with you
To ascertain if any future intensive driving courses are required by you
To provide our services to you as requested or agreed
To help us improve the services we offer

This list is not exhaustive and may be updated from time to time.

We do not ‘trade’ in your personal data and will not sell or rent your details.

Who will your personal data be shared with?

We only share your basic personal data, such as name and address, contact and U.K. Driving Licence details to the ADI allocated to conduct your intensive driving course in order to provide the service you have requested.

We may also disclose specific information upon lawful request by government authorities, law enforcement and regulatory authorities where required or permitted by law.

In the event that we sell our business, we may share your details with the buyer to enable them to fulfil the service we have agreed with you.

Your personal information will not be transferred to, stored or otherwise processed outside the UK.

Do we get involved in direct marketing?

LDID does NOT at present use direct marketing activities in relation to its services. 

We may at times communicate with you via emails, surveys and SMS messages regarding developments in respect of safe driving, changes made to roads in our area and initiatives by the DVSA which may be of interest to you.

These are totally optional on your part and we can adjust the way we communicate with you at your request.

Just let us know by email to ldidcourses@gmail.com.

How long do we keep your personal data?

Personal information will be retained for an appropriate period of time.

We will keep your data for the duration starting from your initial enquiry to us until you have completed any intensive driving course.

It may be that you have booked or enquired about further intensive driving courses in which case we will retain the data until the final course you have had with us is completed.

LDID is legally obliged to keep some of your details on record for as long as it is necessary to meet legal record keeping requirements.

We are required to hold booking, bank transfer, all financial transactions and email details for seven years. These are then deleted in accordance with data protection and other applicable legislation.

We do not record telephone calls.

Changes to this Privacy Notice

LDID may change this Privacy Notice from time to time in order to reflect changes in the law.

Your right to complain to the data protection regulator

We would like the chance to resolve any complaints you have, however you also have the right to complain to the UK data protection regulator (the "ICO") about how we have used your personal data.

UK Data Protection Regulator Useful Information


Their website also contains useful information about your privacy rights.

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What do I need before I can learn to drive?

You will need to obtain a provisional licence from the Driver and Vehicle Licensing Agency (DVLA).  

 

Use this link to the DVLA to get your first provisional driving licence online: 

 

DVLA Provisional Driving Licence Online Application

 

 The cost of a provisional licence is £50.00.  

 

When you pass your driving test, your provisional licence will be upgraded to a full driving licence.

The DVSA examiner will do this for you and the cost has been included in the original payment.

At what age can I start to learn to drive?

Normally the earliest date your provisional licence can become valid is on your 17th birthday. However, you can apply for the licence anytime after your 16th birthday, but will have to wait until your 17th birthday before it becomes valid.

If you are in receipt of the higher rate mobility component of the disability living allowance, then you may hold a driving licence from 16 years of age (you may also apply for it within three months of your 16th birthday).

 

Can I learn to drive before I've taken my theory test?

Yes you certainly can, provided of course that you hold a valid provisional licence.

 

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How many hours of professional tuition will I need before I am ready to take my driving test?

There is no definitive answer to this question - everyone is different!  For example, have you had any prior driving experience?  Are you able to get private practice in addition to driving lessons?  How old are you?

 

The Driving Vehicle & Standards Agency (DVSA) who conduct the driving test state that those candidates that have passed their driving test have had, on average, 45 hours professional tuition in addition to an average of 22 hours private practice.

 

This may prove to be less on an intensive basis as it may remove repeating the sessions previously done and not having to recap from where they left off the week before.

What will I need to bring to my intensive driving course?

You will need to bring both parts of your provisional licence with you to your first intensive driving course.  Your ADI will ask you to read a number plate from a distance of 20.5 metres (old style number plate) or 20 metres (new style number plate) to check your eyesight, so make sure you are wearing your glasses or contact lenses, if required.

 

What does ADI stand for?

ADI stands for Approved Driving Instructor.  An ADI is the only qualified professional driving instructor recognised by the DVSA to provide paid tuition.  Every ADI is regularly tested by the Driving Vehicle & Standards Agency (DVSA) to ensure that the teaching is to the required standard.  A fully qualified ADI will display a green badge on the front windscreen of their tuition vehicle.

 

What is involved in the DVSA Theory Test?

 

The DVSA Theory test has two parts;

 

Multiple-choice set of 50 questions (pass mark 43 out of 50).

Hazard Perception 14 video clips with 15 developing hazards

each having a maximum score of 5 (pass mark 44 out of 75).

 

You need to pass both parts at the same attempt to obtain your theory certificate.

 

Use this link to the DSA website:    DSA Theory Test


What is the cost of the theory test?

The theory test currently costs £23.00 and consists of two parts; 50 multiple-choice questions and a hazard perception test (response to 14 video clips). You need to pass both parts.

 

How do I book a theory test?

We make life easy for you and can book your Theory Test on our account with the DVSA for a small admin charge.

You can always book the theory test yourself online.

 

Use this link to book your theory test:   DSA Theory Test Online Booking Service
 

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Why is that years ago people required very few lessons before passing their test?

This is a common response from qualified drivers, particularly those that obtained their full driving licence years ago.

 

The roads and driving procedures have changed dramatically over the years, where learner drivers are now faced with increasingly complex junctions, new road signs, markings and procedures, and, above all, very busy roads.

 

The driving test syllabus has evolved to reflect these changes and features strict test criteria and new manoeuvres.

 

In order to drive safely, correctly and confidently requires substantial training and where possible further road experience from private practice.

 

What is the cost of the practical driving test?

The current cost of the practical test is £62  but for your intensive driving course we can make the appointment for you to ensure it is at the appropriate time to conclude your course. There is a small admin charge for us making the booking.

 

Do I have to answer more questions when I take my driving test?

 

Your DSA examiner will ask you two vehicle safety check questions during your driving test. One before your drive off and another while you are driving.

With a LDID Intensive Driving Course there is no need to worry - at the appropriate time your ADI will take you through all the questions as certain questions relate to the tuition car you will be using on your intensive driving course.


How many driving faults can I make on my driving test?

You are allowed up to 15 minor faults.  Obtaining more than 15 minor faults and/or 1 or more serious or dangerous fault will result in failure.

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